Industry: Customer Service/Call Center
Type: Part Time
Work Hours: 8
Salary: £20 To £30/An Hour
Location: United Kingdom
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Full job description
Job Summary
Join CareerTela as a Customer Support Representative and enjoy the flexibility of part time evening work from home jobs. At CareerTela, we value a supportive and inclusive culture where every team member’s contribution matters. This role is perfect for candidates seeking a balanced lifestyle combined with meaningful work in a dynamic, people-oriented environment.
As a Customer Support Representative, you will be the first point of contact for our clients, providing exceptional assistance while working remotely during the evening hours. Your ability to communicate clearly and address inquiries efficiently will be key to your success in this role.
Responsibilities
- Respond promptly and professionally to customer questions and concerns via phone, email, or chat, reflecting the values of CareerTela while fulfilling the core duties of your Customer Support Representative part time evening work from home jobs role.
- Maintain detailed and accurate records of customer interactions and data entry using CRM tools to ensure seamless service delivery and follow-up.
- Troubleshoot and resolve basic issues effectively, escalating complex matters when necessary to ensure customer satisfaction and maintain quality standards.
- Collaborate remotely with team members during evening shifts to share insights and improve processes that enhance customer experience across our platform.
- Adhere to company policies and procedures to maintain the integrity and confidentiality expected in a professional remote work setting.
Qualifications
- Minimum of a GCSE or equivalent qualification is preferred, ensuring a solid foundation for clear communication and comprehension.
- Excellent verbal and written communication skills tailored for UK-based customer interactions, enabling you to deliver clear and empathetic support.
- Familiarity with CRM software or willingness to learn quickly to manage customer data efficiently during your part time evening work from home jobs.
- Strong time management skills with proven reliability to meet scheduled shifts and maintain productivity while working remotely.
- A proactive attitude with the ability to adapt to evolving workflows and a commitment to maintaining high-quality service throughout your shift.
Benefits & Perks
- Flexibility to work evening hours from the comfort of your home, perfect for balancing other commitments.
- Competitive hourly pay that reflects your skills and commitment to excellent customer service.
- Paid training and ongoing support to help you succeed in your role and grow your career with CareerTela.
- Opportunities for career advancement within a growing company that values professional development.
- A friendly, inclusive team environment that encourages innovation and collaboration—even when working remotely.
Why Apply
CareerTela is dedicated to connecting UK-based professionals with flexible, rewarding job opportunities that fit their lifestyles. Our mission is to empower candidates through meaningful roles like the Customer Support Representative position offering part time evening work from home jobs. We foster an inclusive culture where diverse perspectives are valued, and every voice is heard.
By joining CareerTela, you benefit from a work environment that prioritises work-life balance, supports your growth through continuous learning, and encourages innovation to improve the remote experience. Our commitment to flexible remote roles helps you shape a career path while maintaining the personal flexibility you need.
Call To Action
If you are ready to embrace a new opportunity combining flexibility and professional growth, apply now for the part time evening work from home jobs Customer Support Representative role at CareerTela. Don’t miss your chance to join a supportive UK-based team dedicated to your success and balanced lifestyle.