Industry: Customer Service
Type: Part Time
Work Hours: 8
Salary: £20 To £30/An Hour
Location: United Kingdom
To apply for this job, click the button
Full job description
teleperformance work from home jobs remote call center agent teleperformance bring an exciting opportunity for UK-based professionals to join a leading global outsourcing company as a Remote Call Center Agent. Teleperformance is renowned for delivering excellent customer service solutions, and this role allows you to work comfortably from your own home while engaging with diverse clients and solving inquiries efficiently.
As a Remote Call Center Agent with Teleperformance, you will be part of an employee-focused culture that values transparency, support, and flexibility. This remote job offers the perfect balance between professional growth and work-life harmony for candidates across the United Kingdom.
Responsibilities
- As a Remote Call Center Agent, you will respond promptly and professionally to customer enquiries via telephone, email, and chat to ensure customer satisfaction.
- As a Remote Call Center Agent, you will maintain up-to-date knowledge of client products and services to provide accurate information and resolve issues efficiently.
- As a Remote Call Center Agent, you will utilise customer relationship management (CRM) software to record interactions and update customer profiles accurately.
- As a Remote Call Center Agent, you will manage multiple tasks such as prioritising calls and follow-ups while adhering to company guidelines and quality standards.
- As a Remote Call Center Agent, you will identify customer needs and offer appropriate solutions or escalate complex cases to supervisors when necessary.
Qualifications
- Minimum of GCSEs or equivalent with strong communication skills to effectively interact with diverse customers.
- Proven experience in remote work or call centre environments with excellent customer service skills.
- Proficiency in communication tools and CRM software such as Zendesk, Salesforce, or similar platforms.
- Demonstrated ability in problem solving, time management, and working independently in a remote setting.
- Comfort with basic IT setup requirements, including stable internet connection and suitable home workspace.
Benefits and Perks
- Enjoy flexible working hours tailored to support your work-life balance across UK time zones.
- Receive a competitive salary aligned with the remote call center market standards in the UK.
- Work-from-home setup enabling comfort and convenience without daily commuting.
- Access to comprehensive training programmes designed to enhance your skills and support career advancement.
- Eligible UK employment benefits including paid holidays, sick leave, and pension contributions.
Why Apply
For candidates seeking genuine teleperformance work from home jobs remote call center agent teleperformance opportunities, this role is ideal. Our company culture is professional yet approachable, fostering a remote-friendly environment that supports and values your contributions.
Joining us as a Remote Call Center Agent means embracing career progression possibilities alongside work-life balance. We prioritise your success and satisfaction with ongoing support and clear pathways to grow within the business.
Apply Now
If you are an enthusiastic and dedicated UK resident looking to start or advance your career with teleperformance work from home jobs remote call center agent teleperformance, apply today to become a Remote Call Center Agent. Take advantage of this fulfilling remote role offering flexibility, competitive pay, and excellent benefits.