Industry: Customer Service/Call Center
Type: Contractor
Work Hours: 8
Salary: £20 To £30/An Hour
Location: United Kingdom
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Full job description
Conduent Work From Home Customer Service Representative
Are you looking for a rewarding role where you can work comfortably from home? CareerTela is excited to offer an opportunity for a Conduent work from home Customer Service Representative. This position lets you provide top-quality customer support remotely while enjoying the benefits of a flexible work environment. At CareerTela, we value professionalism and a friendly approach, aiming to bring the best out of our team in a supportive setting.
As a Customer Service Representative, you will be an essential link between Conduent and its customers, helping resolve inquiries efficiently and with a positive attitude. This role is ideal for candidates who thrive working independently and want to balance their professional and personal lives.
Responsibilities for Conduent Work From Home Customer Service Representative
- Respond promptly to customer inquiries through phone, email, or chat, ensuring reliable and courteous service.
- Accurately document interactions and update customer records using CRM software.
- Assist customers with account management, billing issues, and product information.
- Identify and escalate complex problems to the appropriate department following company protocols.
- Maintain a professional and empathetic tone while managing multiple customer interactions effectively.
Qualifications
- Proven experience in customer service roles, ideally in a remote or home-based capacity.
- Strong communication skills, both verbal and written, with excellent problem-solving abilities.
- Ability to work independently with effective time management and self-motivation.
- Proficiency in Microsoft Office suite and experience with CRM platforms.
- Reliable internet connection and a quiet workspace suitable for a home office setup.
Benefits & Perks
- Flexible working hours designed to fit your lifestyle and improve work-life balance.
- Competitive salary package reflecting your experience and skills.
- Professional development opportunities, including training and skill-building workshops.
- Paid leave and comprehensive health benefits for you and your family.
- Support for home office setup to ensure you have the right tools to succeed remotely.
About CareerTela
CareerTela operates with an established corporate culture that values clarity, professionalism, and an approachable manner. We pride ourselves on offering a stable and supportive work environment aimed at candidates throughout the United Kingdom. Our dedicated team embraces diversity and ensures all employees feel included and empowered. Joining CareerTela means becoming part of a company that respects your contributions and prioritises your career growth amidst a friendly and professional setting.
Why Apply for the Conduent Work From Home Customer Service Representative Role?
- Enjoy a role with clear pathways for career progression within a respected organisation.
- Achieve excellent work-life balance through flexible remote working options.
- Become part of a supportive and knowledgeable team that values your input and growth.
- Benefit from a role that combines stability and a chance to develop your customer service skills further.
Ready to Join?
If you are motivated and ready to start a new chapter as a Conduent work from home Customer Service Representative, we want to hear from you. Take the next step in your career and apply today to become part of a professional, flexible, and rewarding remote team.