Industry: Recruitment/Staffing
Type: Part Time
Work Hours: 8
Salary: £20 To £30/An Hour
Location: United Kingdom
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Full job description
Remote Part-Time Customer Support Specialist – Online Part Time Work From Home
Are you looking for a rewarding online part time work from home opportunity as a Remote Part-Time Customer Support Specialist? At CareerTela, a UK-based innovative digital-first recruitment platform, we value flexible work arrangements and empower our team members to thrive professionally and personally.
Working remotely with CareerTela means joining a supportive, approachable company culture that champions work-life balance and career growth. This role is perfect if you seek a flexible schedule, competitive salary, and the chance to contribute in a meaningful way while working online part time from home.
About CareerTela
CareerTela leads the way in tech-driven recruitment solutions across the UK, dedicated to connecting top talent with employers who respect flexible and remote work. Our professional yet friendly environment encourages ongoing learning and development in a supportive team setting. We understand the unique needs of part-time professionals and strive to provide genuine opportunities for career advancement.
Key Responsibilities
- Deliver exceptional customer support via email, chat, and phone while embracing your online part time work from home setting.
- Respond promptly and professionally to client inquiries, ensuring clear and helpful communication at all times.
- Document customer interactions accurately using CRM software to maintain up-to-date records and efficient issue resolution.
- Manage multiple cases simultaneously while effectively prioritising tasks within a flexible, remote work schedule.
- Collaborate virtually with cross-functional teams to provide feedback and improve customer experience.
- Identify and escalate complex customer issues to the appropriate departments when necessary.
- Continuously update your knowledge of company products and services to provide accurate support.
Required Qualifications and Skills
- Proven experience in customer support, preferably in remote or online part time work from home roles.
- Excellent communication skills in English, both written and verbal, to handle customer interactions effectively.
- Strong proficiency with CRM software and remote communication tools such as Slack, Zoom, or Microsoft Teams.
- Exceptional time management and organisational skills suited for managing part-time, remote schedules.
- Tech-savvy mindset with an ability to quickly adapt to new platforms and software.
- Preference for candidates based in the UK to align working hours and legal requirements.
Benefits and Perks
- Flexible working hours that accommodate personal commitments and promote healthy work-life balance.
- Fully remote work from home position, removing commute stress and offering a comfortable work environment.
- Competitive salary reflective of your skills and part-time contribution.
- Professional career growth opportunities within CareerTela’s expanding global network.
- Supportive team culture encouraging collaboration, respect, and inclusivity.
- Access to modern remote work tools and continuous training resources.
Why Apply?
This online part time work from home opportunity as a Remote Part-Time Customer Support Specialist at CareerTela is designed for professionals who prioritise flexibility without compromising career development. Our culture promotes respect, inclusivity, and support, enabling you to balance work with your lifestyle effectively.
Joining CareerTela means becoming part of a forward-thinking UK-based recruitment platform where your remote communication skills and customer support passion will be valued and nurtured. We offer clear career progression paths so you can advance your role over time while enjoying the freedom that working online part time from home provides.
Ready to take the next step?
If you are a skilled, tech-savvy customer support professional seeking dependable online part time work from home with a reputable UK company, then CareerTela is your perfect fit.
Apply today to become our next Remote Part-Time Customer Support Specialist and enjoy the flexibility, support, and career opportunities that come with working online part time from home at CareerTela.