Industry: Customer Service/Call Center
Type: Part Time
Work Hours: 8
Salary: £20 To £30/An Hour
Location: United Kingdom
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Full job description
Night Shift Customer Service Representative – graveyard shift jobs
Are you looking for reliable and rewarding graveyard shift jobs? CareerTela, an innovative UK-based digital recruitment platform, is seeking motivated individuals to join our team as Night Shift Customer Service Representatives. This role is vital to ensuring excellent customer support during overnight hours, supporting our commitment to round-the-clock service and satisfaction.
As part of our dedicated night shift team, you will become a key player in delivering seamless communication and problem solving while embracing CareerTela’s friendly and supportive culture. We pride ourselves on providing a positive work environment that values every employee’s contribution.
If you thrive in focused, independent roles with the flexibility that night shifts offer, this opportunity is for you. Join us and be at the forefront of connecting top talent with UK employers through outstanding customer service during the graveyard shift.
Key Responsibilities
- Provide timely, clear, and empathetic assistance to customers as a Night Shift Customer Service Representative working graveyard shift jobs.
- Handle inquiries, complaints, and feedback with professionalism and resolve issues efficiently to maintain high satisfaction.
- Maintain accurate records of communications and update customer information in the system during overnight hours.
- Collaborate with team members and management to improve service delivery and share relevant insights from the graveyard shift.
- Adhere to company policies and protocols to ensure compliance and security throughout your shift.
Qualifications
- Proven customer service skills with excellent communication and conflict resolution abilities.
- Previous experience in night shift roles or graveyard shift jobs is highly desirable.
- Strong adaptability and focus during overnight hours, demonstrating reliability and professionalism.
- Eligible to work in the UK with legal documentation and understanding of UK workplace standards.
- Basic IT skills and comfort using digital communication tools and customer relationship management software.
- Any certification in customer service or related fields is a plus but not mandatory.
Benefits & Perks
- Competitive salary with additional night shift allowance rewarding your graveyard shift commitment.
- Flexible scheduling options to help balance your personal and professional life effectively.
- Opportunity to work remotely on select days supporting better work-from-home balance.
- Career progression pathways within CareerTela’s innovative recruitment platform and expanding team.
- A friendly UK-based team culture that values inclusivity, open communication, and continuous support.
- Comprehensive onboarding and training programs to ensure your success in this role.
Why Apply To CareerTela?
CareerTela stands out as a uniquely UK-focused digital recruitment platform where your contribution as a Night Shift Customer Service Representative matters. We understand the distinct advantages and challenges of graveyard shift jobs, and we champion flexibility and empathy in all we do.
Joining CareerTela means stepping into a supportive environment that prioritises work-life balance, even during overnight hours. Our culture encourages growth, transparency, and appreciation for every team member, ensuring that your career development aligns with your lifestyle needs.
If you want to work for a company that is innovative yet approachable, with stable opportunities and clear potential to advance, CareerTela is the place to be. We equip our night shift team with the tools and respect they deserve to excel.
Ready to take the next step? Apply today for the Night Shift Customer Service Representative graveyard shift jobs with CareerTela and become part of a welcoming team committed to your success.