Industry: Customer Service/Support
Type: Part Time
Work Hours: 8
Salary: £20 To £30/An Hour
Location: United Kingdom
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Full job description
Job Summary
Are you searching for part time entry level remote jobs that fit your lifestyle? CareerTEL, a leading UK-based online recruitment platform, is excited to offer an opportunity for a Remote Customer Support Assistant to join our dynamic team. This part-time, remote role is perfect for early career professionals looking to gain valuable experience from the comfort of their home while maintaining a healthy work-life balance.
As a Remote Customer Support Assistant with CareerTEL, you will be a vital point of contact for our customers, assisting with inquiries and providing timely solutions. This position is designed for those new to the workforce or seeking flexible, entry-level opportunities where they can grow and develop their skills in a supportive environment.
Responsibilities
- Respond promptly and courteously to customer inquiries via phone, email, and chat, ensuring a positive remote support experience.
- Utilise CRM software to log, track, and manage customer interactions and follow-ups accurately.
- Assist in troubleshooting common customer issues, escalating complex problems to senior team members where necessary.
- Maintain clear communication and professional relationships with team members using remote collaboration tools.
- Adapt to flexible working hours to meet customer demand while managing personal schedules effectively.
Qualifications
- Minimum GCSEs or equivalent education; recent graduates or those seeking their first job welcome.
- Strong verbal and written communication skills to engage with customers clearly and empathetically.
- Basic computer literacy, including familiarity with email, online chat platforms, and CRM software.
- Comfortable using remote team collaboration tools such as video calls and instant messaging.
- Ability to multitask efficiently while managing time and priorities during flexible work hours.
- A positive, proactive approach with a willingness to learn and provide excellent customer service.
Benefits and Perks
- Flexible working hours designed to fit around your other commitments, perfect for students or parents.
- 100% remote role, allowing you to work securely from anywhere in the UK.
- Competitive hourly rates with clear paths for salary growth based on performance.
- Access to thorough training programs and continuous learning opportunities to sharpen your skills.
- Supportive, inclusive team culture that values your input and encourages development.
Why Apply
At CareerTEL, we believe entering the workforce should be an exciting, growth-oriented experience, not a daunting one. As an innovative and growing UK-based platform, we offer early career professionals the chance to work remotely in a role that respects their lifestyle while helping them build a solid foundation in customer support.
Joining us as a Remote Customer Support Assistant means becoming part of a team that is approachable, supportive, and values continuous learning. Whether you are balancing other commitments or starting your career journey, we provide the flexibility and encouragement necessary to thrive.
Our part time entry level remote jobs are designed with you in mind—delivering meaningful work opportunities that promote both professional development and personal wellbeing.
Call to Action
If you are eager to kick-start your career in customer support with a flexible, remote job, don’t wait. Apply today for the Remote Customer Support Assistant position at CareerTEL. This role perfectly suits those looking for part time entry level remote jobs that fit around their life and offer excellent career growth potential.
Submit your application now and take the first step towards an exciting remote working experience with CareerTEL.