Industry: Customer Service
Type: Part Time
Work Hours: 8
Salary: £20 To £30/An Hour
Location: United Kingdom
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Full job description
Remote Customer Support Specialist – work from home non voice jobs
Are you looking for a rewarding remote role that offers flexibility and professional growth? CareerTela is proud to offer an exciting opportunity for a Remote Customer Support Specialist to join our team. This position is part of our expanding suite of work from home non voice jobs, designed specifically for UK-based candidates seeking a stable, remote career.
As a Remote Customer Support Specialist, you’ll be responsible for providing top-quality support to customers through non-voice channels, including email and chat. Working entirely from the comfort of your home, you’ll engage with customers professionally, ensuring smooth communication and timely resolution of inquiries. CareerTela is an innovative online career platform dedicated to connecting talented individuals with remote opportunities that prioritize work-life balance and clear job expectations.
In this remote role, you will become an essential part of our support team, maintaining customer satisfaction and contributing to ongoing improvements in service delivery. Join us and be part of a company that values clarity, professionalism, and your personal growth.
Key Responsibilities of the Remote Customer Support Specialist
- Manage and respond to customer inquiries through email and live chat platforms quickly and accurately, reflecting the role’s focus on work from home non voice jobs.
- Maintain detailed records of all customer interactions and update CRM software to ensure data integrity and follow-up.
- Collaborate with internal teams to resolve issues efficiently while keeping customers informed via written communication.
- Monitor open cases, prioritize workload, and escalate complex concerns to the appropriate departments when necessary.
- Assist in creating and updating FAQs, support documents, and knowledge base content to improve customer self-service capabilities.
Essential Qualifications and Skills
- Proven experience in remote work environments, demonstrating strong time management and self-discipline.
- Excellent typing proficiency and clear written communication skills for effective email and chat support.
- Familiarity with CRM software tools to track customer interactions and manage workflow efficiently.
- Strong attention to detail with the ability to handle multiple tasks without sacrificing quality.
- Ability to understand customer needs and provide practical solutions through non-voice communication channels.
Benefits & Perks
- Flexible hours that fit your lifestyle while working entirely from home.
- A competitive salary package aligned with your skills and experience as a Remote Customer Support Specialist.
- The advantages of a true remote job allowing you to eliminate commute time and work in a comfortable environment.
- Paid training programs designed to help you grow your knowledge and career within CareerTela.
Why Apply for the Remote Customer Support Specialist Role?
At CareerTela, we understand that finding quality work from home non voice jobs can make a significant difference in your professional and personal life. We foster a culture that respects your time, encourages growth, and supports a healthy work-life balance. By applying for the Remote Customer Support Specialist position, you’re choosing more than just a remote job — you’re opting for a career path with clear expectations, opportunity for advancement, and a dedicated team invested in your success.
We value transparency and strive to create an environment where you can thrive independently while knowing you have the resources and support you need. Whether you’re seeking to transition into remote work or looking to enhance your existing remote career, this role offers a dependable, non-voice position that aligns with your goals.
Ready to Take the Next Step?
If you are eager to embrace one of the best work from home non voice jobs available, then apply now to join CareerTela as a Remote Customer Support Specialist. We look forward to supporting your journey toward a flexible and fulfilling remote career.